Hi,
I was wondering if I would lose my data if I didn’t renew my subscription for less than 7 days? My subscription will be expiring May 4, and I will only be able to renew on May 10th. I saw this thread, but this answer is from 2020. Is this still the same answer today in 2026? Thank you so much.
Hello,
That thread is very old so the concerns is quite valid.
To put your mind at ease, we have actually extended the period at which user data is removed from our servers by quite a significant margin. So your data is safe even in prolonged hiatus.
If you have any other questions or concerns, please let us know. We would be glad to help.
-Aki