The Forge Support Request - Data Quota Exceeded Issue
Problem Summary
I’m experiencing a “Data Quota Exceeded” error that prevents me from starting my Foundry VTT server. The error persists even after deleting 3.12 GB of data from my Assets Library.
Current Quota Status
From License & Subscriptions page:
• Game Data: 7.11 GB / 2.00 GB (355% - EXCEEDED)
• Assets Library: 1023.07 MB / 20.00 GB (5% - OK)
• Subscription: World Builder (renews Sat Mar 14 2026)
Issue Details
What I’ve Tried:
- Deleted 3.12 GB from Assets Library
• Location: Assets Library → “modules” folder (31 items)
• Result: Successfully deleted (confirmed with “Folder deleted successfully” message)
• Impact: NONE - Game Data quota remained at 7.11 GB
- Reviewed Data Storage
• Worlds: 2 worlds (~41 MB visible - “Old World” = 40.80 MB)
• Systems: 1 system (WFRP4e = 49.27 KB)
• Modules: ~140 modules installed
• Others: Debug logs (~26 MB)
The Problem
The numbers don’t add up:
When I review “View Data Storage” and sort modules by size, the largest modules I can see are:
• Moonlight Maps - Villages Col… (143.89 MB)
• Nations of Mankind [WFRP4] (11.44 MB)
• Baileywiki Nuts and Bolts (5.35 MB)
• WFRP4e modules (ranging from 1-5 MB each)
Total visible module size: ~210 MB
However, my Game Data quota shows 7.11 GB used, which is 5.11 GB over the 2 GB limit.
Key Observations
- Assets Library vs Game Data confusion:
• I initially tried to delete JB2A (Jules & Ben’s Animated Assets - Patreon version) thinking it was causing the issue, as this was the last module I tried installing (Now I know i was doing it wrong. I tried installing it through the manifest in the setup, instead of doing it in the Bazaar).
• The JB2A files were in Assets Library (which I successfully deleted - 3.12 GB)
• But the problem is in Game Data, not Assets Library
- Possible data discrepancy:
• Visible modules in “View Data Storage” only account for ~210 MB
• Game Data quota shows 7.11 GB used
• Missing ~6.9 GB of data that I cannot see or identify
- Module installation history:
• I mistakenly installed JB2A Patreon version manually (not through Bazaar)
• This may have created duplicate or orphaned data
Questions for Support
-
Is there a cache or hidden data that’s not visible in “View Data Storage” but counts toward Game Data quota?
-
Could the manual JB2A installation have created orphaned data in Game Data that persists even after deleting from Assets Library?
-
Is there a way to see a complete breakdown of what’s consuming the 7.11 GB in Game Data?
-
Could there be a quota calculation error where deleted data is still being counted?
-
Is there a way to force a quota recalculation or cache clear?
What I Need:
I need to identify and remove the ~6.9 GB of “invisible” data that’s causing my Game Data quota to be exceeded, so I can start my server again.
I have a complete manifest of all my installed modules and would prefer not to delete them unless absolutely necessary, as they are actively used in my campaigns.
Additional Information:
• All actions taken through web interface while logged in
• No error messages other than “Error starting server: Data Quota Exceeded”
• Server has been offline since the issue started
Files Available
I can provide:
• Complete list of installed modules (~140 modules)
• Screenshots of quota status
• List of visible module sizes from “View Data Storage”
Thank you for your assistance in resolving this issue.