So I uploaded an Soundtrack to Foundry in a Playlist. But when I click play, nothing comes out.
Later when I was having a session with my players they all told me they can hear the music. Even though I still can’t hear the sound. So the audio works, but I don’t know why I’m the only one who can’t hear the audio. Is it something in my settings on foundry?
Hey there Sammy. Try enabling the Cloudflare fix in the Forge module, which comes with every game pre-installed on The Forge. After that, make sure your playlist volume and other volume settings in Foundry are turned up. If that doesn’t work… report back! We hope this helps with your issues.
I’m not sure where to go to look at Cloudflare in the Forge. I tried to go to the modules, and look it up but couldn’t find anything.
Hello Sammy,
My apologies, I forget that this option is now defunct (we’ve fixed that issue). I’m sorry for leading you on a wild goose chase there.
My second thought is the volume suggestion, making sure your playlist volume is actually turned on. I would also check into your default output for audio with your browser, and make sure it’s set to come out of the correct audio device (I know on my computer, it really wants to output to my microphone for some reason). You’ll want to Google adjusting the playback device for the browser you use for Foundry VTT.
By the way, if you use Firefox, can you confirm if you have the same issue in Chrome ? I believe we’ve seen sometimes that Firefox users aren’t able to get music to play and it turns out to be a bad installation or something like that where Firefox complains about the codec for mp3 files not being installed.
That could explain why it doesn’t work for you specifically. The other possibility, like DestinyGrey said, might be that your local playback volume is set to 0, check the “Global controls” in Foundry under the playlists tab.
I have checked with the Playlist Audio made sure it’s on. Even put it on Full Blast. I’ve used both Firefox, Chrome, and OperaGX. Still getting the same thing.
Unfortunately, I have no idea what might be causing it. Can you press F12 to open the browser’s devtools console. Make sure the “console” tab is selected, then play something, see if it displays any errors (if it does, screenshot them please).
Also, when you say you checked the volume of the playlist audio, you mean this (under “Global Volume Controls”), not just the playlist that’s playing itself ? :
I’m also having issues with loading any sound at all. Did you ever fix this? Thank god I’m only on a 14 day trial!
The ERR_CONTENT_DECODING_FAILED implies that the audio encoding doesn’t match the file type. For example, it’s possible to give an .ogg file the .mp3 file extension, and this will usually prevent the file from playing.
Additionally, there may be other issues if an extension or a different module are interrupting the decoding or playing steps.
@majora2186 I’d recommend testing with a different browser (eg. Chrome if you usually use Firefox, for example), and if you’re using Chrome make sure that you try enabling the Forge: More Awesomeness module which is automatically added to the game if you’re running on Forge.
Also make sure that your audio assets follow the guidelines specified by Media Optimization Guide | Foundry Virtual Tabletop
Hope this helps!
Hello! This post inspired me to try something that seems to have fixed it!
Go into Configure Permissions in the Settings.
Disable the ability for everyone to “Upload New Files”
The Section should now work!
I hope that this turns out to be a real breakthrough that is helpful to everyone!
I was wondering if a fix to this issue was ever discovered. I experienced the problem during a session I ran on this Tuesday and the issue still persists even now. I was experiencing no issues prior to this Tuesday.
If you have the same ERR_CONTENT_DECODING_FAILED issue as the most recent report, it would be probably due to an update of your browser which suddenly uninstalled the mp3 codec or something along those lines. Trying a different browser, or reinstalling yours would help. If that’s not the issue you have, check if the browser tab is muted perhaps?
