Unable to access or stop/start server

Lately I’ve been having this issue where I can’t access my games or stop/start them. I’m guessing you’re having server issues, or maybe you’re not aware of them.

Error that pops up is this:
Error stopping server: request to http://10.10.254.119:8080/api/system failed, reason: socket hang up

A solution would be great, it’s super annoying to not be able to access your games and just have to kind of wait until this clears itself up.

Thank you,
Randy

Hey Randy,

This specific error “reason: socket hang up” usually occurs when user’s server is stuck in start/stop loop, and usually this issue goes away on it’s own after a while when the automated script restarts the server.

If you’re still having this issue, and if it’s happening frequently, please send us an email at [email protected]. When sending the email, please provide us with a brief summary of the issue and we’ll see if there’s something specifically odd happening with your server.