This license key has already been claimed

I got this error, even though I’ve never used the key for anything other than to download the product onto my computer. I’ve never shown anyone either. Please help me! I would like to use this service, but I will be forced to use a different one if this won’t work.

Hi there :wave:
Could I please ask you to send an email to [email protected] explaining the situation? Our account support might be able to help you and prompt you for more information required to resolve your case!