Introduction
We like to think that our service is the best hosting experience, and the best way to experience Foundry Virtual Tabletop. However, some of our users do experience occasional issues, or are otherwise unsatisfied with The Forge’s offerings.
This is why we offer a free trial for The Forge. Once you enter your credit card information and finalize the subscription, you get an automatic 14-day free trial to The Forge.
This gives users plenty of time to experiment with different plans, test out and run on the service, and decide if it’ll be right for them. They are free to cancel at any point during the free trial, without charge.
It is the user’s responsibility to cancel before their trial ends, or before a subscription renews, if they do not wish to continue using our services.
Refund Policy
The Forge does offer refunds to users, per our Sales Policy. Please be advised that refunds may be prorated by time elapsed, and further decreased for long-standing annual subscriptions, as specified by our sales policy.
Please also be advised that if your transaction is older than six months and paid via PayPal, a refund cannot be made directly to your original payment method, and may require additional assistance.
If you would like a refund, you can email us via [email protected].