Player with Firefox can't hear all the music

Hello. We recently started using forge for playing with foundry. One of my playsers can’t hear every single track I play. It works for some, but not all of them. They are just stuck and the infinity symbol is shown instead of the time.

What is strange: When he restartes his browser and joins again, the music he can and can’t hear switches around. So a track that was hearable before isn’t anymore and vice versa.

If he joins via edge, everything is fine. But he likes using firefox so I wanted to ask on his behalf if there is anything he can do about this.

Thanks in advance!

Hi there,

There are some odd issues with Firefox and some audio file formats, so this might be the case with this issue your player is experiencing.
The best way to make sure audio plays for everyone in the game is to upload your audio files in OGG format, instead for example, MP3 or FLAC. OGG has proven most reliable so far.

Let us know if that works!