Player connection lost to the server when rolling dice from character sheet [Cosmere RPG]

Hi, we are currently having this problem on one of our games. One of our players has been having problems with their character sheet. The title basically explains the problem: when try click on a skill and try make any kind of roll from the sheet (but not the chat with Dice Tray), they are kicked out of connection and immediately back, without performing the roll.This is rather strange, because it has only happen to them. When another player does the roll, it performes smoothly, without any error. I attach some screenshots they have sent me.

For more information, we are using the latest version of both foundry, the Cosmere RPG system module, and the Stormlight Handbook module by the time being of today.

Hey there.

Can your player check and see if this issue persists with few other browsers, such as Firefox, Chrome, and Edge (Making sure hardware acceleration is enabled for all of them). It is possible this could be caused by their browser extensions, and possibly even antivirus software, if they have it.

Also, they should have the browser console open (F12) when they connect next time and roll the dice, the browser console then should give us more specific information in that moment.

Let us know the results of those suggested steps.

-Aki

Thank you for reaching out to us. We are working on the issue mentioned; please send screenshots of the issues and my team members will be very glad to examine the material for complete remedies or solutions.

Admin