There was unfortunately an issue with the Livekit server going down while server maintenance folk were unavailable last week, but it had been resolved
Issues with loading games are usually unrelated to the server but are closely tied to modules in use, world size, and hardware acceleration. It’s not related to free space on the server, but rather an all-or-nothing world download step over websocket that is between the Foundry server and the browser. It’s during this step that modules also initialize, and any unhandled error there (or even instability caused by excess browser load) can cause trouble with world loading
I’d recommend taking a look at The Gray Screen which goes into more detail on the above. If you open your browser dev tools (F12) and refresh the page, you may also see a specific error which would help us to hone in on the problem and help you troubleshoot it!
If you’re having trouble or that doesn’t help, please open a ticket in our Discord’s #ticket-support channel and post an invite to your game there, and one of us can hop into the world with you to help troubleshoot.
In the majority of cases that we encounter, trouble loading worlds relates to the specific data being loaded and the browser rather than a server side issue, but if it is coming from the server than your assistance in troubleshooting could help us to track it down and fix it!
As for the livekit server, it’s something we’re looking into after the recent event (which was due to a memory issue which we have resolved in a way that prevents it from happening again).
We endeavour to provide the best performance we can, and would like to invite you to report any encountered issues to our Discord server where we’ll be able to get eyes and fixers on it ASAP