Hello!
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Yes
But it can be a plethora of different reasons for this, so we will do some troubleshooting.
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Most likely not, you can be as many computers on the same internet as you want.
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So, I would check the Chrome version first of all, see if the laptop has a older version of Chrome.
Check that the browser used is supported (firefox, chrome, newest edge.).
Try How to fix/turn on your browser's hardware acceleration